The WordPress.com website design service gives customers a guided way to launch a professionally built website without having to design it themselves.
Instead of starting from a blank page, customers choose the service option that fits their goals, share their content and direction, and work with WordPress.com design experts or a matched agency partner to bring the site to life.
The website design service includes three paths:
- Express: A basic five-page website built by WordPress.com design experts.
- Express Store: A five-page website plus essential WooCommerce pages.
- Custom Development: A custom website project built through WordPress.com’s network of agency partners.
What does the website design service include?
Customers can choose from different service options based on their site goals, budget, and level of customization.
Across the service options, customers can expect:
- A professionally designed website.
- A mobile-friendly layout.
- Support from WordPress.com design experts or a matched WordPress agency partner.
- A service path matched to the customer’s goals, scope, and budget.
- A website built for their brand, business, project, or audience.
- Support through the website build process.
- The ability to edit and manage the site after it’s complete.
Express and Express Store sites are typically delivered within four business days of WordPress.com receiving the customer’s content. Custom Development timelines vary based on the project’s scope and complexity.
Who is the website design service for?
This service is for customers who want a professional website built on WordPress.com but don’t want to design and build it themselves.
It can be a good fit for audiences such as:
- Small businesses launching a new website.
- Entrepreneurs who need a professional online presence quickly.
- Creatives building a portfolio or service-based site.
- Bloggers or creators upgrading an existing site.
- Online stores that need a basic WooCommerce setup.
- Professional service providers, such as consultants, law firms, restaurants, or local businesses.
- Businesses that need a more custom site with advanced features, integrations, or migration support.
For creators, the WordPress.com website design service may be especially relevant when their audiences are interested in WordPress.com but need extra help getting started.
What sets the WordPress.com website design service apart?
Customers can choose the service level that fits their project
The WordPress.com website design service includes three options: Express, Express Store, and Custom Development. This gives customers a way to choose between a faster five-page site, a basic store setup, or a more custom website project.
Express and Express Store are built quickly
Express and Express Store sites are typically delivered within four business days after WordPress.com receives the customer’s content. This can help customers who need to launch quickly but still want a professionally designed site.
Sites are built by WordPress.com experts or agency partners
Express and Express Store sites are built by WordPress.com’s in-house design experts. Custom Development projects are handled by matched agency partners from WordPress.com’s network.
Hosting is included with Express and Express Store
Express requires the WordPress.com Premium plan, and Express Store requires the WordPress.com Business plan. Both plans include fast, secure WordPress.com hosting, and eligible annual paid plans include a custom domain free for the first year.
Customers can keep editing the site after launch
Once the site is complete, customers can update text, images, pages, and other site content using the WordPress editor. This helps customers get a professionally designed starting point while still keeping control of their website after launch.
Affiliate commission details
- Earn 20% on purchases by new users.
- Tracking duration: 30 days.
For current payout rules, cookie windows, eligibility, and commission details, read the payouts and commissions guide.
Common questions
What’s the difference between Express, Express Store, and Custom Development?
Express is for customers who need a basic five-page website. Express Store includes everything in Express, plus essential WooCommerce pages. Custom Development is for more complex, feature-rich, or custom projects and is handled by a matched agency partner.
How long does the website design service take?
Express and Express Store sites are typically delivered within four business days after WordPress.com receives the customer’s content. Custom Development timelines vary depending on the project scope.
Are revisions included?
Revisions are not included with Express or Express Store. Custom Development projects include review rounds for refinement. After the site is complete, customers can still edit their own text, images, pages, and other site content using the WordPress editor.
Can customers use an existing domain?
Yes. The WordPress.com support team can help customers connect an existing domain name to their site after the build is complete.
Can the website design service be used for online stores?
Yes. Express Store includes setup for essential WooCommerce pages, including the shop archive, cart, checkout, and My Account pages. More advanced ecommerce work may fit better under Custom Development.
Where can I learn more about the website design service?
To learn more about the website design service, visit wordpress.com/website-design-service.
